Frequently Asked Questions
Everything you need to know about our organic essentials.
What makes your cotton different from regular cotton?
We use 100% organic, GOTS certified cotton, which means it is grown without synthetic pesticides or fertilizers, making it softer and safer for your baby's sensitive skin.
How do I know what size to buy for my baby?
Our sizing is based on weight and height rather than age. We recommend checking our detailed Size Guide located on each product page for the most accurate fit.
What is your return policy?
We offer a 30-day return window for unwashed and unworn items with original tags attached. Please note that items marked as Final Sale cannot be returned.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and APO/FPO addresses. We are working on expanding our shipping options to international customers in the near future.
How should I care for my Burt's Bees Baby organic clothing?
To maintain the quality of the organic fibers, we recommend machine washing cold with like colors and tumble drying on low heat. Use a mild, eco-friendly detergent for best results.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are usually unable to modify or cancel it, but you can initiate a return once it arrives.